About Isherwoods

We supply Computerised Management Systems and Services for Commercial Shipping, Industrial and Military land/sea/air applications.

Overview

Our range of Systems includes facilities for:-

  • Maintenance Management
  • Supply Management
  • Asset / Configuration Management
  • Document Control
  • Condition Monitoring
  • Data communication
  • Integrated Logistic Support including Logistic Support Analysis

Isherwoods unique IMIS® software integrates these systems into a single easy to use software package. The software is designed to be installed and run on user friendly Microsoft Windows™ platforms which require low cost initial investment in computer hardware and subsequently low operating costs.

Our other services include authorship of Technical Publications and Application Software Development.

We specialise in providing full turnkey solutions complete with application software, comprehensive database preparation, data entry, installation, commissioning and training services.

The benefits of using Isherwoods IMIS® Systems include increased operational efficiency, maximised availability and reliability, lower operating costs and accurate documentation.

Our professional employees include marine, mechanical, electrical, electronic, weapons and logistics engineers and information technology experts. We always aim to develop and improve our products and services and in particular to provide a flexible response to individual customer requirements.

Isherwoods has an international client base and has now delivered its systems to over 38 countries worldwide in several different languages.



COVID-19

Our office is open and we continue to operate whilst vigorously following the advice of the Government and Public Health England. We have introduced a range of measures to help customers and visitors feel safe and comfortable whilst on-site. If you need to visit us for any reason, please contact us first to make the necessary arrangements.



Location

Isherwoods UK office is about 7 miles (11km) from the city of Newcastle upon Tyne. We are based in the Centre for Advanced Industry, at Royal Quays, North Shields, NE29 6DE, close to the North Shields Sea Ferry Terminal (see below).


Visitor information

Road
For visitors travelling by car or taxi, please select the map icon for full directions. The full address is: The Centre for Advanced Industry, Royal Quays, North Shields, NE29 6DE.

Airport
From Newcastle International airport there are direct flights to London Heathrow and many major European cities. Travel from airport to our office by taxi takes about 25-minutes

Rail
Newcastle has high speed rail links with London and most other UK cities. Travel from Newcastle Central Train Station to our office by taxi takes about 25-minutes or 35-minutes using the Metro rail system

Metro
Newcastle has a rapid transit and light rail system connecting the airport, town centre and Isherwoods office. The Isherwoods office is 14-minutes walk away from the nearest Metro station; Percy Main or Meadow Well, which are both on the yellow line.

Sea
Port of Tyne, North Shields International Passenger Ferry Terminal has frequent ferries to serveral European destinations. From Ferry Terminal to our office by car or taxi takes about 2-minutes.



CAI

Local Hotels

Premier Inn North Shields (Ferry Terminal)
The closest hotel within 5-minutes walking distance from Isherwoods office with free parking, free wi-fi and a Brewers Fayre Restaurant next door.

Grand Hotel Tynemouth
10-minutes drive away located in Tynemouth within walking distance of Longsands Beach and King Edward's Bay, this stately Victorian hotel dates from 1872.

Holiday Inn Jesmond
A smart Newcastle hotel close to the city centre and the suburb of Jesmond, with free WiFi and an Italian restaurant. The hotel sits on the edge of Newcastle city centre with Jesmond Metro station a 2-minute walk from the hotel which can be used to travel to Isherwoods which is a 30-minute journey or a 15-minute drive.

Sandman Signature Newcastle
Luxury hotel including rooms with kitchen facilities located within Newcastle City centre near St James Park football stadium, nearby to all the restaurants, bars and shops within the city centre. The hotel is a 25-minute drive from Isherwoods or a 30-minute Metro journey.



Clients

Our past and present clients have a broad spectrum of business activities including:-

  • Shipbuilding/owning/managing
  • Defence Equipment Industry
  • Defence Organisations - Naval and Land Forces
  • Power Generation
  • Pharmaceuticals
  • Off-shore oil

Clients include:-

  • Algerian Navy
  • Amoco Transport
  • Aramco
  • British Petroleum
  • Celebrity Cruise Line
  • Duke Energy International
  • Fina
  • Hellenic Navy
  • Italia Line
  • Kuwait Navy
  • Lloyd Triestino
  • Marphocean - OCP
  • Military Sealift Command - USA
  • Ministry of Defence - UK
  • Petrobras
  • Royal Canadian Navy
  • Royal Cruise Line
  • Royal Fleet Auxiliary - UK
  • Royal New Zealand Navy
  • Royal Oman Navy
  • Royal Yacht Squadron - Oman
  • Snam - AGIP
  • UAE Navy


Quality Management

ISO 9001 International Standards Organisation
Isherwoods is accredited by Lloyds Register Quality Assurance (LRQA) standards for the development and production of:-

  • Maintenance management systems
  • Supply management systems
  • Configuration management systems
  • Condition monitoring systems
  • Integrated logistic support (ILS)
  • Technical publications and operating manuals

By compliance with recognised Quality Standards we aim to maintain the highest standards of production output and customer care.
Isherwoods have been accredited with the ISO 9001:2015 standard.


ISO 9001

Isherwoods have also been assessed and certified by the British Assessment Bureau as meeting the requirements of ISO 14001:2015 (ISO 14001 - Environmental Management System) for the following activities;

The supply of computerised management systems and logistic support services for commercial shipping, industrial and military applications globally.

ISO 14001


Data Protection, Privacy and GDPR

Sir Joseph Isherwood Limited takes data privacy very seriously and is fully prepared and committed to compliance with the UK General Data Protection Regulation (UK GDPR) introduced in the UK on 1st January 2021.

Please see the following documents UK GDPR Compliance Statement and UK GDPR Data Protection Policy for further information.

UK GDPR Compliance Statement

UK GDPR Data Protection Policy



History

For the past 40 years Isherwoods has provided Management Systems to more than 100 customers in 38 different countries, with over 400 systems delivered in several languages.

Isherwoods began trading in 1907. The founder, Joseph William Isherwood, was a respected naval architect who designed and patented a revolutionary system of construction for seagoing vessels using a longitudinal framing system. By 1918 about 1,050 vessels had been constructed throughout the world.

Joseph Isherwood later received a knighthood in recognition of his contribution to the maritime industry. In the 1930's he developed the 'ARCFORM' hull design to improve fuel consumption and 50 ships were built to that design between 1933 and 1954.

In the 1960's Isherwoods started to provide Ship Management Systems to ship owners and operators. The first manual Maintenance Management and Stock Control system for commercial shipping was produced in 1963. Computerised Stock Control and Planned Maintenance (SCPM) systems soon followed.

Since 1980 the company has increased the scope of its business market, winning further contracts with government, military and industrial customers.

Our primary business activity now is the supply of computerised Maintenance Management Systems (MMS) or Integrated Logistic Support (ILS) Services to Commercial Shipping, Industrial and Military markets.

We have made many improvements since the first manual based systems of 1963 to the current IMIS® based system today. We now use Microsoft Windows™ technology to extend the functionality of our systems and to integrate Maintenance, Supply, Configuration and Document Management.

We can now produce interactive electronic technical publications, or if necessary we can also meet the ongoing demand for hardcopy printed publications.

Our investment in software development and keeping up with the latest available information technology will allow us to continue introducing improved integrated software applications in the future.


Armed Forces Covenant

Armed Forces Covenant

We at Sir Joseph Isherwood recognise the value serving personnel, reservists, veterans, and military families bring to our business and to our country. We will seek to uphold the principles of the Armed Forces Covenant, by:

  • Promoting the Armed Forces: promoting the fact that we are an Armed Forces friendly organisation, to our staff, customers, suppliers, contractors and wider public.
  • Veterans: supporting the employment of veterans, recognising military skills and qualifications in our recruitment and selection process; working with the Career Transition Partnership (CTP) to support the employment of Service leavers; supporting the employment of ex-service personnel by offering a guaranteed interview for suitable vacancies providing the minimum requirements for the role are met.
  • Reserves: supporting our employees who are members of the Reserve Forces; granting additional paid/unpaid leave for annual Reserve Forces training; supporting any mobilisations and deployment.
  • National Events: supporting Poppy Appeal Day and Remembrance activities.
  • Armed Forces Charities: As a company we encourage donations to local charities who support Armed Forces charities; we encourage fundraising and support staff who volunteer to assist.

Holders pledge to support the armed forces, including existing or prospective employees who are members of the community. We promote being armed forces-friendly and are open to employing reservists, armed forces veterans (including the wounded, injured and sick), cadet instructors and military spouses/partners.

We have achieved the Bronze Award, the next aim will be to achieve the Silver as time permits.


Contact

Sir Joseph Isherwood Ltd
Centre for Advanced Industry
Coble Dene
Royal Quays North Shields
Tyne & Wear
United Kingdom
NE29 6DE
Tel: +44 (0)191 257 5522
Fax: +44 (0)191 257 5533


General Enquiries:
email@isherwoods.com

VAT number: GB 859 7516 68, Registered in England: 2789588
IMIS is a registered Trade Mark of Sir Joseph Isherwood Limited, Registered Trade Mark No 016150278-0001